Break/Fix Specialist Level II

Neenah, WI

Posted: 07/09/2019 Employment Type: Contract Job Industry: Information Technology Job Number: 19-01485

No third-party applicants will be considered. If you are a third party contracting company, please do not respond to this position.


Support the day to day operations of PC and networking equipment for the office location with primary focus on PC builds and break/fix.


Primary customers will be the site personnel in the office and manufacturing IT specialists. Key stakeholder and working relationships will be established with Infrastructure, Coordination, and Delivery organization, more specifically the IT specialists at the different sites.

General Duties:

PC Support Handles site specific help desk problems that require an office/desk visit. LAN Administration Support performs requests/setup for new employee accounts (LAN, email, etc. ). PC Deployment Performs imaging on new PC including software installation. Surplus Coordination Document and coordinate IT hardware surplus equipment process for inventory purposes. Ensure that the LAN and related computer systems are in compliance with established control procedures. Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided Demonstrates an analytical and systematic approach to problem solving. Facilitates collaboration between stakeholders who share common objectives. Rapidly absorbs new technical information and applies it effectively.

Basic Qualifications:

High School Degree or GED 4-7 years of applied experience with demonstrated skills described defined below. Troubleshooting and solving basic computer issues, familiar with Windows XP, Windows 7, Windows 2003/2008 Server, SQL Server 2003/2008, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, and SharePoint.

John Simmons
Director of Business Development

John is currently the Director of Business Development for Contract Professionals, Inc. He currently manages the Green Bay, Wisconsin office and works with clients in Wisconsin, as well as several clients located throughout the United States.

John started his career in talent acquisition in 1998 in Boston, Massachusetts. For the past 20 years, John has worked with clients throughout the U.S. providing contingent and permanent staffing solutions in the areas of engineering, information technology and government/defense related positions.

John works directly with hiring managers and corporate recruiters to understand their staffing goals and future needs, in order to support their hiring initiatives.

In his free time, John enjoys golfing and spending time with his family and their dog “Inky."

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