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Service Engineer
Canton, MI US
Job Description
Location: Canton, MI (100% Travel)
Salary: $90, 000–$100, 000 base + bonus
Schedule: Full-Time | Travel required (U.S., Canada, Mexico)
Position Overview
Our client is seeking a Field Service Technician / Service Engineer to support customers with on-site troubleshooting, repair, installation, and startup of heavy industrial press equipment. This role is ideal for a mechanically strong, customer-focused technician who enjoys working in the field, solving complex problems, and building strong customer relationships.
You will serve as a technical expert and primary point of contact for customers, supporting both new equipment installations and ongoing service needs.
Key Responsibilities
- Troubleshoot, repair, and assemble mechanical, hydraulic, pneumatic, and basic electrical systems on industrial presses
- Perform startup and commissioning of new equipment at customer sites
- Conduct preventive maintenance inspections and support PM program development
- Read and interpret blueprints, schematics, drawings, and bills of material
- Identify repair needs, spare parts, and upgrade opportunities for customers
- Produce accurate service reports, field documentation, and cost details for invoicing
- Provide customer training and technical support in the field
- Support service sales by identifying parts, service, and upgrade opportunities
- Maintain strong customer relationships and ensure high service satisfaction
- Be available for emergency service support, including nights, weekends, and holidays
- Follow safety procedures and report unsafe conditions immediately
- Participate in ongoing training for equipment and OSHA safety requirements
Required Qualifications
- High School Diploma or GED required (Associate’s degree preferred)
- 2–5+ years of experience in field service, machine building, or industrial maintenance
- Strong mechanical, hydraulic, and pneumatic experience (electrical a plus)
- Heavy machinery or press equipment experience required
- Preventive maintenance and troubleshooting experience
- Ability to read and interpret technical drawings and schematics
- Willingness to travel 100% (U.S., Canada, Mexico)
- Valid passport and driver’s license with clean driving record
- Strong communication and customer service skills
- Proficient with Microsoft Office (Excel, Outlook, PowerPoint)
- Self-motivated, organized, and able to work independently in the field
Preferred Qualifications
- Journeyman certification
- Experience with industrial press equipment
- German or Portuguese language skills a plus
Why Join
- Competitive base salary + bonus
- Extensive technical training on specialized equipment
- High-impact, customer-facing role
- Opportunity to work with advanced heavy industrial machinery
- Strong support team and career growth potential
US CITIZENSHIP REQUIREMENT:
This assignment is a US Government Contract which requires all applicants to be US Citizens.
NO SUBCONTRACT REQUIREMENT:
No third-party applicants will be considered. If you are a third party contracting company, please do not respond to this position.
Meet Your Recruiter
Chris Ingersoll
Technical Recruiter
With over two decades dedicated to talent recruitment and staffing management within dynamic agency settings, Chris possesses extensive experience across diverse industries. Throughout her career, her primary focus has always been on prioritizing the delivery of high-quality staffing solutions.
Chris consistently strives to match the right talent with the right opportunities, ensuring that both clients and candidates benefit from a seamless and mutually rewarding experience. This commitment to excellence has been the cornerstone of her approach in facilitating successful placements and fostering long-term professional relationships.
Chris's journey has sharpened her ability to handle intricate staffing needs while nurturing strong connections with clients and candidates. As always, she is committed to offering tailored solutions that contribute to organizational growth.